When this fits
Your team chases unpaid balances and sends order or account updates by hand, one message at a time, and some always get missed.
What gets sent
Payment reminders, order updates, account notifications and post-service follow-ups, as steps in a journey you define. Customers can reply, and the conversation routes to a person when it needs one.
Linked to your records
Connect reads balances and statuses from your CRM, ERP or database through its API, and the details from each conversation go straight back into it. We check what your system allows before we build.